Donor FAQs
General Questions
- How do I change my credit card information for my recurring donation?
- What is North Texas Giving Day’s privacy policy?
- How do I edit my FUNdraising page?
- How do I create a FUNdraising page to help my favorite nonprofit(s) raise money on North Texas Giving Day?
- Will I receive a receipt for my donation? How do I get a copy?
- Can I use my employer’s matching gifts program?
Giving
- Can I make an anonymous donation? What are the different anonymity options?
- Can I include a note or memorial dedication as part of my donation?
- May I donate stock through North Texas Giving Day?
- When will my donation reach the nonprofit(s) I supported?
- How do I cancel my recurring (monthly, quarterly) donation?
- Why is my card being declined?
Donor Account
- I tried signing up for a donor account, but it says my email address is already in use. What should I do?
- What are the benefits of creating a donor account? Do I need a donor account to donate?
- How do I create a donor account?
- I can’t remember my donor account password. What should I do?
- How do I change my donor account information?