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  1. North Texas Giving Day
  2. Donor FAQs

Donor FAQs

General Questions

  • What is NTX Giving Day’s privacy policy?
  • Will I receive a receipt for my donation? How do I get a copy?
  • Can I use my employer’s matching gifts program?
  • May I use my Giving Day donation to buy event tickets, museum memberships, or other things that provide me a benefit?
  • May I specify how a nonprofit uses my gift?
  • How do I fix a mistake on a donation?

Giving

  • Can I make an anonymous donation? What are the different anonymity options?
  • May I donate stock through NTX Giving Day?
  • When will my donation reach the nonprofit(s) I supported?
  • Why is my card being declined?
  • What fees are there on my gift?
  • Can I give to more than one organization?
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Donor Account

  • I tried signing up for a donor account, but it says my email address is already in use. What should I do?
  • What are the benefits of creating a donor account? Do I need a donor account to donate?
  • How do I create a donor account?
  • I can’t remember my donor account password. What should I do?
  • How do I change my donor account information?
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