You can cancel your recurring donation in your North Texas Giving Day donor account. Follow the steps below to cancel your donation.
- Log in to your donor account on the North Texas Giving Day website
- After you have logged in to your account, select the tab labeled Future Gifts
- Next to the scheduled date of the recurring donation click Cancel Donation, and the recurring donation will automatically be canceled.
PLEASE NOTE: Only future gifts and gifts processed within 30 days can be canceled or adjusted.
If you need a refund or adjustment on your recurring donation, please contact the North Texas Giving Day team at firstname.lastname@example.org.